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Terms of Sales

General Conditions of Sale (CGV) of MadkFactory.com

Article 1 - Purpose These general conditions of sale (CGV) govern the contractual relations between the company MadkFactory.com, based in Belgium, and the customer, in the context of the sale of t-shirts and other personalized items.

Article 2 - Order Any order placed on MadkFactory.com implies unreserved acceptance of these General Terms and Conditions. The information provided by the customer when placing the order is binding on the latter.

Article 3 - Products T-shirts and other items offered for sale on MadkFactory.com are personalized according to the customer's specifications. Consequently, they cannot be returned or exchanged, in accordance with article VI.53 of the Code of Belgian Economic Law.

Article 4 - Price The prices of the products are indicated in euros, all taxes included (TTC) and excluding delivery costs. MadkFactory.com reserves the right to modify its prices at any time, but the products will be invoiced based on the prices in force at the time of validation of the order.

Article 5 - Payment Payment is due immediately upon ordering. Accepted payment methods are: credit card, PayPal, and other means specified on the site.

Article 6 - Delivery The products are delivered to the address indicated by the customer when ordering. Delivery times are indicative and MadkFactory.com cannot be held responsible in the event of a delivery delay attributable to the carrier.

Article 7 - Right of withdrawal In accordance with article VI.53 of the Code of Belgian Economic Law, the right of withdrawal cannot be exercised for orders for personalized products. Consequently, no cancellation, return or exchange is possible after validation of the order.

Article 8 - Complaints and after-sales service For any complaints, the customer can contact MadkFactory.com via the contact form available on the site. MadkFactory.com undertakes to process the request as quickly as possible.

Article 9 - Liability MadkFactory.com cannot be held responsible for indirect damage which may arise as a result of the purchase of the products. MadkFactory.com's liability under these General Terms and Conditions cannot exceed a sum equal to the amounts paid or payable during the transaction giving rise to said liability.

Article 10 - Intellectual property All elements of the MadkFactory.com site are and remain the exclusive intellectual property of MadkFactory.com. Any reproduction, exploitation, rebroadcast or use for any reason whatsoever, even partially, of the elements of the site, whether software, visual or sound, is strictly prohibited.

Article 11 - Personal data The information and data collected by MadkFactory.com during the order are necessary for its management and commercial relations. They may be transmitted to companies that contribute to these relationships such as those responsible for the execution of services and orders for their management, execution, processing and payment.



Article 12 - Applicable law and competent jurisdiction These General Terms and Conditions are subject to Belgian law. In the event of a dispute, jurisdiction is attributed to the competent courts of the judicial district of the head office of MadkFactory.com, notwithstanding multiple defendants or warranty claims.

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